Statement of Purpose

Updated on Tuesday 29th January 2019

Provider Details


CQC  Provider ID: 1-468040439

Registered Address: Weavers Mews, Warwick Wold Road, Merstham, Surrey, RH1 3DG.

Aims and Objectives

We aim to uphold the following values for all stakeholders including our valued service users as follows:

RESPECT – Treat all people who live and work at our Care Homes, and all people who visit, with respect at all times.

CARE – We believe that our service users deserve the best possible care – person centred care – and we aim to meet the physical and psychological needs of each individual.

PRIVACY – Promoting the rights of a service user to be left alone and undisturbed whenever they wish – as appropriate. Treating all information relating to individuals who live, work or visit our services, in a confidential manner.

DIGNITY – Recognise the individual uniqueness of Service Users, staff and visitors, and treat them with dignity and respect at all times. Ensuring an understanding of individual service users needs and abilities.

INDEPENDENCE – Allowing and supporting service users to make their own decisions and think and act for themselves wherever possible.

CHOICE – Giving a service user the opportunity to select for themselves from a range of alternative options.

RIGHTS – Keeping all basic human rights available to the service users, staff and visitors. Allowing services users to exercise those rights, either themselves or through their advocates.

FULFILMENT – Enabling the service user to realise their own aims and helping them to achieve those aims in all aspects of daily living.


Grennell Lodge – 69 All Saints Road, Sutton, SM13DJ

CQC Location ID: 1-482788995

Description of location

Grennell Lodge is a late Victorian house on the outskirts of Sutton, situated within 20 minutes walk of Sutton Town Centre close to local amenities such as shops, newsagents, hairdressers and post office

With accommodation for 24 residents, features the following rooms all with wheelchair access:

Single Rooms without En Suite x 20

Double Rooms without En Suite x 4


– A full automatic fire alarm system, and an emergency lighting system

– A room call system covering each room

– A distinct dining area, where the menu choice for several days in advance is displayed

– Hydraulic lift to all floors in the building

– Conservatory, activity room including kitchen – with wheelchair access.

Day shift feature dedicated Nurse Staff (RGNs and RMNs), Senior Health Care Assistants, Health Care Assistants, Activity Organiser, Housekeeping, Cook, Laundry, Home Administrator, Maintenance Team.

Service User Bands

– Adults aged 18-65 & Adults aged 65+

– Mental health

– Physical disability

– Dementia

– Sensory impairment

Services Provided at location

Accommodation for persons who require nursing or personal care

Treatment of disease, disorder or injury